“I get knocked down, but I get up again!”

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But ya never gonna keep me down.

Music fans of the 90s will know I’ve borrowed these words from Chumba Wumba, but it’s true for me.
Friday I arrived at my destination,  saw my customers van,  parked next to him,  and began unloading,  next thing the Hotel manager,  comes out and has a go at my customer and then “and you,  why the f*** have you parked there,  you’re blocking my f***ING entrance?” The old me would’ve either let Clarence respond with an angry retort,  which would’ve probably got me sacked,  or gone into myself,  but no I took a deep breath and answered him as assertively as I could,  “I’m sorry sir I saw my customer,  and thought I’d be ok to park next to him.” I continued “But there’s no need to be so aggressive,  you only had to say, excuse me,  you’re blocking the entrance to the complex,  and I would’ve willingly moved over? ”
He did not respond,  as I left I let my boss no what’d happened in case the hotel manager phoned to complain.

I think I could have been,  more assertive, removing more emotion from my delivery but I didn’t respond angrily to be bullied,  in my opinion.
Just goes to show I CAN I CAN I CAN you just watch me! ! ! ! ! ! ! ! ! !

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